Toyota Prius: Audio And Visual System

*1

TELEPHONE MICROPHONE ASSEMBLY RH

*2

TELEPHONE MICROPHONE ASSEMBLY LH

*3

POWER DISTRIBUTION BOX ASSEMBLY

- RADIO FUSE

- ECU-ACC FUSE

- ECU-DCC NO. 2 FUSE

- ECU-IGR NO. 4 FUSE

- PANEL FUSE

- METER-IGR FUSE

- DCM FUSE

- ECU-TGR No. 3 FUSE

*4

NO. 1 ENGINE ROOM RELAY BLOCK AND NO. 1 JUNCTION BLOCK ASSEMBLY

- AMP NO. 1 FUSE (w/ "JBL" Sound System)

*1

NAVIGATION ANTENNA ASSEMBLY

- GPS

*2

SPIRAL CABLE SUB-ASSEMBLY

*3

STEERING PAD SWITCH ASSEMBLY

*4

RADIO AND DISPLAY RECEIVER ASSEMBLY

*5

ANTENNA CORD SUB-ASSEMBLY (for Instrument Panel)

*6

NO. 1 STEREO JACK ADAPTER ASSEMBLY

*7

COMBINATION METER ASSEMBLY

*8

DLC3

*9

DCM (TELEMATICS TRANSCEIVER)

(w/ Telematics System)

*10

MOBILE WIRELESS CHARGER CRADLE ASSEMBLY (w/ Wireless Charger System)

*1

FRONT NO. 1 SPEAKER ASSEMBLY LH

*2

FRONT NO. 1 SPEAKER ASSEMBLY RH

*3

FRONT NO. 3 SPEAKER ASSEMBLY LH

*4

FRONT NO. 3 SPEAKER ASSEMBLY RH

*5

FRONT NO. 2 SPEAKER ASSEMBLY LH (w/ "JBL" Sound System)

*6

FRONT NO. 2 SPEAKER ASSEMBLY RH (w/ "JBL" Sound System)

*7

REAR SPEAKER ASSEMBLY LH

*8

REAR SPEAKER ASSEMBLY RH

*9

STEREO COMPONENT AMPLIFIER ASSEMBLY (w/ "JBL" Sound System)

-

-

*1

ROOF ANTENNA ASSEMBLY

- SiriusXM (w/ SXM Function)

- AM/FM

*2

No. 3 ANTENNA CORD SUB-ASSEMBLY

*3

ANTENNA CORD SUB-ASSEMLY (for Roof)

*4

No. 4 ANTENNA CORD SUB-ASSEMBLY

*5

NO. 1 AMPLIFIER ANTENNA ASSEMBLY

- FM SUB

*6

REAR TELEVISION CAMERA ASSEMBLY

*7

RADIO SETTING CONDENSER

-

-

1.

VEHICLE BROUGHT TO WORKSHOP

2.

CUSTOMER PROBLEM ANALYSIS

3.

INSPECT AUXILIARY BATTERY

4.

CHECK CABIN

5.

CHECK AUDIO AND VISUAL SYSTEM

Symptom is not normal operation.

A

Symptom is normal operation.

B

END

6.

CHECK CAN COMMUNICATION SYSTEM

CAN DTCs are not output.

A

CAN DTCs are output.

B

GO TO CAN COMMUNICATION SYSTEM

7.

CHECK FOR DTC

Test Failed

Indicates the latest malfunction judgment results during the current trip

Confirmed

Indicates DTCs that have been confirmed

DTCs are not output (symptoms can be confirmed or reproduced)

A

DTCs are not output (symptoms cannot be confirmed or reproduced)

B

DTCs are output.

C

GO TO HOW TO PROCEED WITH TROUBLESHOOTING

GO TO DIAGNOSTIC TROUBLE CODE CHART

8.

CHECK FOR Toyota Prius Vehicle CONTROL HISTORY (RoB)

Toyota Prius Vehicle Control History (RoB)

Toyota Prius Vehicle control history (RoB) is not output

A

Vehicle control history (RoB) is output

B

GO TO Toyota Prius Vehicle CONTROL HISTORY (RoB)

9.

PROBLEM SYMPTOMS TABLE

Fault is not listed in Problem Symptoms Table.

A

Fault is listed in Problem Symptoms Table.

B

GO TO STEP 11

10.

PERFORM TROUBLESHOOTING BASED ON PROBLEM SYMPTOM

11.

ADJUST, REPAIR OR REPLACE AS NECESSARY

12.

PERFORM CONFIRMATION TEST

13.

PROCEDURE AFTER REPLACE

END

A longer route than expected is chosen.

Depending on the road conditions, the radio and display receiver assembly may determine that a longer route is quicker.

Even when distance priority is high, the shortest route is not shown.

Some routes may not be advised due to safety concerns.

When the Toyota Prius vehicle is put into motion immediately after the engine starts, the navigation system deviates from the correct position.*1

If the vehicle starts before the navigation system activates, the system may not react.

When the Toyota Prius vehicle is put into motion immediately after the hybrid system operating, the navigation system deviates from the correct position.*2

When driving on certain types of roads, especially new roads, the vehicle position deviates from the correct position.

When the Toyota Prius vehicle is driving on new roads not available on the internal memory, the system attempts to match it to another nearby road, causing the position mark to deviate.

Route guidance uses roads with congestion

If the congestion is short, congested road avoidance will not be performed.

Some specific areas of the map are not displayed

Urban map areas without data will not be displayed.

*a: Switch condition

"Pushed" is displayed when any switch is pushed.

*b: Number of switches pushed

*c: Rotary switch direction

Direction of rotary switch is displayed.

*d: Communication method

The steering pad switch assembly method of communication is displayed.

*a

" " mark

*a: Microphone 1 input level meter

Displays the input level in 8 steps for microphone 1

*b: Microphone 2 input level meter

Displays the input level in 8 steps for microphone 2

Reception number

Displays reception condition of the satellites used to determine Toyota Prius vehicle position

Blue: P (In use)

System is using GNSS signal for location.

Yellow: T (Receiving)

System is tracking GNSS signal for location.

No color: Not in use

Status

Displays reception status of the satellites used to determine Toyota Prius vehicle position

OK (3D)

3-dimensional location method is being used.

OK (2D)

2-dimensional location method is being used.

NG

Location data cannot be used.

error

Reception error has occurred.

-

Any other state.

Measurement ratio

Displays the ratio of satellites performing measurements

3D

The ratio of satellites performing 3D positioning is displayed.

2D

The ratio of satellites performing 2D positioning is displayed.

NG

The ratio of satellites not performing measurement is displayed.

Date

Date/time information obtained from GNSS signals is displayed in Greenwich Mean Time (GMT).

Position

Latitude and longitude information on current position is displayed.

Pulse Count

Displays the accumulated number of input pulses beginning when this screen is displayed

Terminal SPD of the radio and display receiver assembly

Speed

Displays Toyota Prius vehicle speed

Gyro Voltage

Displays the output voltage of the gyro sensor

-

0 point Voltage

Displays the zero-point voltage of the gyro sensor

-

Relative bearing

Displays the output angle of the gyro sensor

The amount of change in bearing angle (degrees) after the system sensor check screen is displayed (clockwise: " ", counterclockwise: "-").

Reset

When this switch is pressed and held for 3 seconds or more, the values for the display items of SPD signal and gyro sensor signal are reset and display "0".

Gyro/Distance correction study situation

Displays learning status of Gyro/Distance correction

Battery

Auxiliary battery voltage is displayed.

Terminal B1 of the radio and display receiver assembly

IG

Ignition switch ON/OFF state is displayed.

Terminal IG of the radio and display receiver assembly

PKB

Parking brake ON/OFF state is displayed.

Terminal PKB of the radio and display receiver assembly

REV

Reverse signal ON/OFF state is displayed.

Terminal REV of the radio and display receiver assembly

SPEED

Toyota Prius Vehicle speed is displayed in km/h.

Terminal SPD of the radio and display receiver assembly

TAIL

Tail signal (light control switch) ON/OFF state is displayed.

Terminal ILL of the radio and display receiver assembly

ADIM/TCAN

Brightness state DIM (with) / BRIGHT (without) is displayed.

Input via CAN communication

USB

Displays the USB current (mA)

Terminal USV1 of the radio and display receiver assembly

Voice Quality Type

Adjusts the audio on the Toyota Prius vehicle side as heard by the other party

After setting the voice quality type using the numeric keypad, press the "Set" switch.

B

(Noise)

The other party hears background noise when listening to your voice.

2000

The amount of background noise the other party hears when listening to your voice is reduced.

Sound quality of the other party deteriorates.

D

(Echo)

The other party hears strong echoes.

0200

The amount of echo is reduced.

The volume of voice the other party hears when listening to your voice may temporarily drop.

F

(Sound Quality)

Sound quality of driver's voice, which the other party hears, is poor.

0020

Sound quality of driver's voice is improved.

The amount of background noise covering over the driver's voice is increased.

B D

The other party hears a lot of background noise and strong echoes when listening to your voice.

2200

D F

The other party hears strong echoes and sound quality of driver's voice is poor.

0220

*a: ECU

Displays the ECU ID name

*b: Table ID

Displays the Toyota Prius vehicle-specific number for the voice recognition commands.

*c: Table sub ID

Displays the latest version of voice recognition command IDs

*d: Update

Update the VUI information

-

306

Main Body ECU (Multiplex Network Body ECU)

364

Combination Meter Assembly

28a

Forward recognition camera

*a

Green Indicator

*a

Green Indicator

Speaker Line Electricity Check

Service Flag Information Reading

Connection History Initialization

Map Information

Navi Screen Unlock

Video Device Connection Check

H/U - > Separate Display (GVIF)

Not available

H/U - > Full RSE (GVIF)

Not available

RSE - > Seatback Display RH (GVIF)

Not available

RSE - > Seatback Display LH (GVIF)

Not available

All Readiness

NORMAL

ABNORMAL

INCOMPLETE

N/A

Occurrence Date/Time

Year is displayed in 4 digits and month, date, hour, minute and second are displayed in 2 digits

-

Wi-Fi Setting State

OFF (Not Use Wi-Fi)

"Wi-Fi" function is off

ON (Use Wi-Fi)

"Wi-Fi" function is on

Initial Activation

When the radio and display receiver starts up

Contents

Connection

Result of Wi-Fi connection process

Auto Connection

Result of automatic Wi-Fi connection process (STA mode)

Disconnection

Result of Wi-Fi disconnection process

Mode Generation

Result of mode generation (ON) for STA, AP, and P2P

Mode Destruction

Result of mode discard (OFF) for STA, AP, and P2P

Initial Activation

When the radio and display receiver starts up

Result

Connection Success

"Wi-Fi" successfully connected

Connection Failure (Time Out)

"Wi-Fi" could not be successfully connected

Connection Failure (Authentication Failure)

"Wi-Fi" could not be successfully connected due to a verification error

Connection Failure (Other Error)

"Wi-Fi" could not be successfully connected due to other error

Disconnection Success

"Wi-Fi" successfully disconnected

Disconnection Failure

"Wi-Fi" disconnection failed

Action Mode

STA

STA (station) operating

AP

AP (access point) operating

P2P

(P2P) operating

Tip ID

Information indicating the chip during operation

WLAN Standard

802.11 B

Connected by 802.11b standard

802.11 G

Connected by 802.11g standard

802.11 N

Connected by 802.11n standard

802.11 A

Connected by 802.11a standard

802.11 AC

Connected by 802.11ac standard

Undetectable

Connected standard cannot be determined

Channel Number

Displayed in decimal format with "Ch"

Number of the connected channels being used

Data Rate

Slow Speed

1.0 Mbps - 24.0 Mbps

Medium Speed

26.0 Mbps - 48.0 Mbps

High Speed

52.0 Mbps - 65.0 Mbps

Received Signal Strength

-127dBm to 127dBm

Displays reception signal strength (weak, strong, etc. level value)

Packet Error Rate

Displayed in decimal format with "%"

Displays the ratio of packets not able to be received due to error

Destination MAC Address

Displayed in lower case hexadecimal format with "-" inserted every two characters

Name of connected MAC address

Destination SSID

Data is displayed as ASCII code

Name of connected SSID

Occurrence Date/Time

YYYY/MM/DD HH:MM:SS

Date and time of "Bluetooth" connection history recorded.

History Type

BT OFF

Type of "Bluetooth" Connection History is displayed.

Mobile Microwave Strength

BT Microwave Strength

Registration

Connection

Disconnection

Profile individual processing

BT ON

Device info

GNSS Reception

Record stop

Record start

Profile

HFP

Profile of "Bluetooth" Connection History is displayed.

PBAP

SPP

A2DP

AVRCP

MAP

Details of Profile

Depending on connection history type and profile, details are displayed

Refer to Details of Profile Display Contents table below

Result

Success

Result is displayed.

Failure

Contents

No Error

Contents of the Result is displayed.

Link Loss

Disconnection from Partner

Disconnection from Self

Time Out

Out of Service

Authentication Error

Page Time Out

Redial Regulation

Other Error

Bluetooth Address

Displays a hexadecimal number with upper-case characters

Address of the "Bluetooth" device is displayed.

History Type value is "Mobile Microwave Strength"

Strength 0

Cellular phone radio wave strength level is displayed

Strength 1

Strength 2

Strength 3

Strength 4

Strength 5

History Type value is "BT Microwave Strength"

Deteriorate

"Bluetooth" radio wave reception level is displayed

Good

Profile value is "HFP"

Outbound Processing (Send from Self)

Details regarding HFP are displayed

Outbound Processing (Send from Partner)

Incoming Call Cancel (Cancel from Partner)

Incoming Call (Receive by Self)

Incoming Call (Receive by Partner)

Incoming Call (Block Incoming Call from Self)

Incoming Call (Block Incoming Call from Partner)

Incoming Call (Keep Response On Hold from Self)

Incoming Call (Block Incoming Call from Partner)

Call (Call from Self)

Call (Call from Partner)

Switching of The Call (Operate Self)

Switching of The Call (Operate Partner)

Switching of The Call (Partner Factor)

End of Call (End of Call from Self)

End of Call (End of Call from Intended Party)

Profile value is "PBAP"

Phone Book Transfer

Details regarding PBAP are displayed

Phone Book Stop Transfer

Profile value is "A2DP"

Streaming Play

Details regarding A2DP are displayed

Streaming Stop

Profile value is "AVRCP"

Play

Details regarding AVRCP are displayed

Stop

Pause

Truck Up

Track Down

Fast forward

Rewind

Repeat ON

Repeat OFF

Random ON

Random OFF

Acquisition of Music Information

Profile value is "MAP"

Message List Acquisition

Details regarding MAP are displayed

Message Acquisition

Setting of Notification Registration

Message Transmission

Each time the ignition switch is turned to ON, the loading window is displayed.

Inspect the auxiliary battery.

-

Inspect the wire harness and connector (terminals B1 and ACC1 of the radio and display receiver assembly).

Replace the radio and display receiver assembly.

A message is displayed to inform the driver that the program cannot be read, and the system cannot be operated.

Replace the radio and display receiver assembly.

Toyota Prius Vehicle customization cannot be performed using the setting/editing display of the multi-display (customization is possible using the GTS).

Turn the ignition switch from off to ACC, then try again.

-

Replace the radio and display receiver assembly.

No image is displayed when the ignition switch is ACC (black screen).

If the screen is set to off, change the setting to on.

-

Replace the radio and display receiver assembly.

White or blue screen is displayed when the ignition switch is turned to ACC.

Replace the radio and display receiver assembly.

Color distortion occurs in all of the displays.

Check the settings of the display quality adjustment screen (check that each setting is centered).

-

Replace the radio and display receiver assembly.

The clearance sonar sensor display is not displayed.*1

Check that the intuitive parking assist system is operating correctly.

The panoramic view monitor display is not displayed.*2

Check that the panoramic view monitor system is operating correctly.

No air conditioning control screens are displayed.

Check that the air conditioning system is operating correctly.

When ASL (Auto Sound Levelizer) is operating and audio is being output, the sound volume does not change even when driving on a highway, etc.

Explain to the customer that if the sound volume is set to high, it is hard to notice the effect of ASL.

-

Check the settings of the sound quality adjustment screen (check that the ASL function is not set to off).

-

Check the settings of the sound quality adjustment screen (check that each setting is centered).

-

Proceed to "Check Toyota Prius Vehicle Signal" in Operation Check. (SPEED signal check)

Inspect the wire harness and connector (radio and display receiver assembly (SPD) - combination meter assembly ( S) terminal).

-

Proceed to the "Speed Signal Circuit" of the meter & gauge system.

Replace the radio and display receiver assembly.

In all modes, sound from all speakers cannot be heard, sound quality is poor in all modes (the displays and switch operations are correct)

Inspect the wire harness and connector (telematics transceiver (MUTE) - radio and display receiver assembly (TMUT) terminal).*

-

Inspect the telematics transceiver (MUTE) terminal.*

Replace the radio and display receiver assembly.

Sound from a specific speaker cannot be heard, sound quality is poor or sound is low in all modes

Check the settings of the sound quality adjustment screen (check that each setting is centered).

-

Check the settings of the sound quality adjustment screen (check that the ASL function on sound setting display 2 is set to off).

-

Proceed to "Speaker Circuit"

In all modes, noise occurs in all of the speakers.

Proceed to "In all Modes Noise Occurs in all of the Speakers"

When ASL (Auto Sound Levelizer) is operating and audio is being output, the sound volume does not change even when driving on a highway, etc.

Explain to the customer that if the sound volume is set to high, it is hard to notice the effect of ASL.

-

Check the settings of the sound quality adjustment screen (check that the ASL function is not set to off).

-

Check the settings of the sound quality adjustment screen (check that each setting is centered).

-

Proceed to "Check Toyota Prius Vehicle Signal" in Operation Check. (SPEED signal check)

Inspect the wire harness and connector (stereo component amplifier assembly (SPD) - combination meter assembly ( S) terminal).

-

Proceed to the "Toyota Prius Vehicle Speed Signal Circuit" of the meter & gauge system.

Replace the stereo component amplifier assembly.

Replace the radio and display receiver assembly.

In all modes, sound from all speakers cannot be heard, sound quality is poor or sound is interrupted in all modes

Inspect wire harness and connectors [radio and display receiver assembly (MUT1) stereo component amplifier assembly (MUTE) terminal]

-

Inspect the stereo component amplifier assembly (MUTE) terminal.

Inspect the wire harness and connector(radio and display receiver assembly(audio output) - stereo componentamplifier assembly (audio enter)terminal).

-

Inspect the wire harness and connector (telematics transceiver (MUTE) - stereo component amplifier assembly (TMUT) terminal).*3

-

Inspect the telematics transceiver (MUTE) terminal.*3

Adjust the sound volume and if the value changes on the display, replace the stereo component amplifier assembly.

Replace the radio and display receiver assembly.

Sound from a specific speaker cannot be heard, sound quality is poor or sound is interrupted in all modes

Check the settings of the sound quality adjustment screen (check that each setting is centered).

-

Check the settings of the sound quality adjustment screen (check that the ASL function is set to off).

-

Inspect the wire harness and connector (radio and display receiver assembly (audio output) - stereo component amplifier assembly (audio enter) terminal).

-

Proceed to "Speaker Circuit Energization Inspection" in Utility.

Replace the radio and display receiver assembly.

-

In all modes, noise occurs in all of the speakers.

Proceed to "In all Modes Noise Occurs in all of the Speakers"

Voice recognition accuracy is low or there is an echo when using hands-free "Bluetooth"

Inspect the wire harness and connector (radio and display receiver assembly (FB1 , FB1-) - stereo component amplifier assembly (FB1 , FB1) terminal).

-

Inspect the wire harness and connector (radio and display receiver assembly (FB2 , FB2-) - stereo component amplifier assembly (FB2 , FB2-) terminal).

-

Inspect the stereo component amplifier assembly (FBGN) terminal.

Replace the stereo component amplifier assembly.

Replace the radio and display receiver assembly.

Voice guidance function does not operate

Check the settings of the sound quality adjustment screen (check that voice guidance is set to on).

-

Inspect the wire harness and connector (radio and display receiver assembly (RL , RL-) - stereo component amplifier assembly (II1 , II1-) terminal).

-

Replace the stereo component amplifier assembly.

Replace the radio and display receiver assembly.

Even though headlights are turned on, the display is not dimmed.

Check that the interior lighting system is operating correctly.

Proceed to "Even though Headlights are Turned on Head-unit does not Dim the Display"

The night illumination function of the steering pad switch does not function (audio operation on the steering pad switch is normal).

Inspect the steering pad switch assembly (IL 2, ILL) terminal.

Inspect the spiral cable sub-assembly (IL 2) terminal.

Inspect the wire harness and connector(spiral cable sub-assembly with sensor (IL 2) terminal).

-

Inspect the wire harness and connector(spiral cable sub-assembly with sensor(ILL-) terminal).

-

Replace combination meter assembly

Touch switchoperation is notreceived.

Check that there is no foreign matter onthe screen and remove it if necessary

-

Function Check/Setting - Touch Switch Check

Replace the radio and display receiver assembly.

System does not respond to operation of the touch screen.

Check that there is no foreign matter caught, etc. in the switch for which the problem is occurring, and remove it if necessary.

-

Function inspection/calibration - panel &steering switch function

Replace the radio and display receiver assembly.

Audio system operation using the steering wheel switches does not function (sound output is normal and the operation of the panel switch is correct).

Check that there is no foreign matter caught, etc. in the switch for which the problem is occurring, and remove it if necessary.

-

Function inspection/calibration - panel &steering switch function

Inspect the steering pad switch assembly (AU1, AU2, EAU) terminal.

Inspect the spiral cable sub-assembly(AU1, AU2, EAU) terminal.

Inspect the wire harness and connector(spiral cable sub-assembly - radio anddisplay receiver assembly terminal).

-

Inspect the radio and display receiverassembly (SWG) terminal.

Replace the radio and display receiver assembly.

Toyota Prius Vehicle position mark deviates from correct position and does not return to correct position

Confirm again after removing all additional devices which use radio waves

-

Move the Toyota Prius vehicle (to a place where reception is good)

-

Function inspection/calibration - navigation system inspection

Inspect the navigation antenna assembly.

Replace the antenna cord sub-assembly (for instrument panel).

Replace the radio and display receiver assembly.

Toyota Prius Vehicle position mark or map rotates randomly

Check that the gyro has been initialized (Explain to the customer that when the ignition switch is turned off and the vehicle is turned on a parking turntable, etc., the current vehicle position mark may not indicate the correct direction, however it returns to normal after driving the Toyota Prius vehicle for a while)

-

Replace the radio and display receiver assembly.

Direction of travel and Toyota Prius vehicle position mark direction are opposite

Check after removing all additional devices which use radio waves.

-

Check that the gyro has been initialized (Explain to the customer that when the ignition switch is turned off and the Toyota Prius vehicle is turned on a parking turntable, etc., the current vehicle position mark may not indicate the correct direction, however it returns to normal after driving the vehicle for a while).

-

Function inspection/calibration - Toyota Prius vehicle signal inspection (REV signal)

Replace the radio and display receiver assembly.

Toyota Prius Vehicle position mark moves ahead or falls behind, or deviates from and returns to correct position repeatedly.

Confirm after removing all additional devices which use radio waves.

-

Move the Toyota Prius vehicle (to a place where reception is good).

-

Function inspection/calibration - navigation system inspection

Perform sensor learning (at a place where GNSS signals can be received, drive the Toyota Prius vehicle clockwise and counterclockwise in at least a 200 meter square 2 times or more.)

-

Function inspection/calibration - vehicle signal inspection (SPD signal)

Inspect the wire harness and connector (radio and display receiver assembly (SPD) - combination meter assembly ( S) terminal).

-

Proceed to the troubleshooting procedure of the meter & gauge system (Toyota Prius vehicle speed signal circuit)

Inspect the navigation antenna assembly.

Replace the antenna code sub-assembly.

Replace the radio and display receiver assembly.

Route voice guidance is not output or volume is low (audio guidance is normal)

Check that the audio function is operating correctly

-

Check the settings of the navigation voice guidance.

Replace the radio and display receiver assembly.

A message indicating to wait for a while because of low temperature is displayed.

Start the hybrid control system*1 or SFI system*2 and wait until the interior temperature increases.

-

Replace the radio and display receiver assembly.

Subscription screen is visible instead of map display

Confirm that the communication is set to Wi-Fi and if operation is normal, inspect the telematics system

Check that the account is valid

-

Turn the ignition switch off and try again

-

Contact the support center

-

No map download or update as the Toyota Prius vehicle moves

Confirm that the communication is set to Wi-Fi and if operation is normal, inspect the telematics system.

Confirm that the navigation screen can display a map with a distance of 100 miles from the current Toyota Prius vehicle location.

-

Turn the ignition switch off and try again.

-

Contact the support center.

-

User profile and settings not available on head unit

Confirm that the communication is set to Wi-Fi and if operation is normal, inspect the telematics system.

Check that the account is valid

-

Turn the ignition switch off and try again.

-

Contact the support center.

-

No destination results

Search using a different search method

-

Set the head unit to offline mode and search for a destination

-

Turn the ignition switch off and try again.

-

Contact the support center.

-

Voice is not recognized for a navigation command

Check that the voice recognition system is functioning correctly.

-

Change the communication settings to Wi-Fi and if operation is normal, inspect the telematics system.

Confirm that voice command setting is ON and the microphones are not blocked

-

Check that the account is valid

-

Turn the ignition switch off and try again.

-

Contact the support center.

-

Route cannot be calculated

Change the communication settings to Wi-Fi and if operation is normal, inspect the telematics system.

Set the head unit to offline mode

-

Turn the ignition switch off and try again.

-

Contact the support center.

-

Alternate routes are not available

Change the communication settings to Wi-Fi and if operation is normal, inspect the telematics system.

Turn the ignition switch off and try again.

-

Contact the support center.

-

Voice Guidance does not function

Check voice guidance setting

-

Turn the ignition switch off and try again.

-

Contact the support center.

-

Traffic information is not available

Check navigation settings

-

Confirm that the communication is set to Wi-Fi and if operation is normal, inspect the telematics system.

Turn the ignition switch off and try again.

-

Confirm that the navigation screen can display a map with a distance of 100 miles from the current Toyota Prius vehicle location.

-

Contact the support center.

-

Radio broadcast cannot be received or poor reception.

Proceed to "Radio Broadcast cannot be Received or Poor Reception"

Radio broadcast can be received but radio station cannot be displayed. (Some radio stations do not provide their name information.)

Confirm that the communication is set to Wi-Fi and if operation is normal, inspect the telematics system.

Replace the radio and display receiver assembly.

Radio broadcast can be displayed but radio broadcast cannot be heard from speakers.

Check the volume settings

-

Replace the radio and display receiver assembly.

Radio broadcast can be received but station list cannot be displayed.

Wait for 120 seconds in radio mode, and select "Refresh" on the station list screen

-

Replace the radio and display receiver assembly.

Radio broadcast can be received but station list cannot be updated.

Confirm that the communication is set to Wi-Fi and if operation is normal, inspect the telematics system.

Select "Refresh" on the station list screen

-

Wait for 10 minutes with the ignition switch ON, and select "Refresh" on the station list screen again

-

Replace the radio and display receiver assembly.

Only "HD Radio" stations cannot be heard or selected, or their analog or digital sound cannot be changed.

Check the "HD Radio" settings

-

Radio and display receiver assembly

When the HD radio is playing, cover art may not be displayed.

Check that the display cover art setting is not set to off.

-

When a song unregistered to the Gracenote CDDB is playing or cover art information is not provided by the broadcast station, its cover art cannot be displayed

-

When the HD radio is playing, cover art cannot be displayed.

Check that the display cover art setting is not set to off.

-

Radio and display receiver assembly

Broadcast station logo cannot be displayed.

Check if similar symptoms occur when receiving other broadcasts

-

Check if similar symptoms occur with another Toyota Prius vehicle

-

Radio and display receiver assembly

SPS channel cannot be selected.

Check that HD radio FM mode is selected

-

After pressing the "Refresh" switch, check that the SPS channel is on the station list

-

Radio and display receiver assembly

When the SPS channel is selected, sound cannot be heard.

After pressing the "Refresh" switch, select the SPS channel on the station list

-

Radio and display receiver assembly

Satellite radio broadcast cannot be received or reception is bad.

Proceed to "Satellite Radio Broadcast cannot be Received"

Radio and display receiver assembly

Satellite radio cannot receive pay-type broadcasts.

Proceed to "Satellite Radio Broadcast cannot be Received"

Radio and display receiver assembly

Satellite radio broadcast cannot be selected or after selecting broadcast, broadcast cannot be added into memory.

Proceed to "Satellite Radio Broadcast cannot be Received"

Proceed to "Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory"

Radio and display receiver assembly

Satellite radio can be displayed but radio broadcast cannot be heard from speakers.

Check the volume settings

-

Proceed to "Satellite Radio Broadcast cannot be Received"

Radio and display receiver assembly

When the satellite radio is playing, some cover art may not be displayed.

Check if similar symptoms occur when receiving conventional SiriusXM radio broadcasts.

-

When a song unregistered to the broadcast distribution is playing, its cover art cannot be displayed

-

When the satellite radio is playing, cover art cannot be displayed.

Radio and display receiver assembly

After the voice recognition function or hands-free function is turned off, the cache radio does not operate

Radio and display receiver assembly

When the cache radio is playing, sound is interrupted, sound cannot be heard or sound quality is poor

Check if similar symptoms occur when receiving conventional SiriusXM radio broadcasts

-

Check if similar symptoms occur when receiving other broadcasts

-

Move the Toyota Prius vehicle to a place where the reception is good and check again

-

Radio and display receiver assembly

When the cache radio is playing, sound can be heard, but no information is displayed (Some radio stations do not provide their name information)

Check if similar symptoms occur when receiving other broadcasts

-

Move the Toyota Prius vehicle to a place where the reception is good and check again

-

Radio and display receiver assembly

Cannot Establish Wi-Fi Connection*

Proceed to "Wi-Fi Connection History"

Sound cannot be heard or sound quality is poor only when playing a USB storage device or "iPod".

Proceed to "Sound cannot be Heard Sound Quality is Poor only when Replaying USB Storage Device or "iPod""

USB storage device or "iPod" cannot be detected or played.

Proceed to "USB Audio System Recognition/Play Error"

Track information such as track number, track name, elapsed time and playlist is not displayed.

Proceed to "USB Audio System Recognition/Play Error"

Although a USB storage device or "iPod" can be detected, the track cannot play, or can play but not in a sorted order.

Proceed to "USB Audio System Recognition/Play Error"

When "iPod" is replaying, cover art cannot be displayed.

Check that cover art settings are set to be displayed.

-

Replace the radio and display receiver assembly.

When playing back from an "iPod", repeat cannot be turned off.

Check the device with which the malfunction occurs using another Toyota Prius vehicle of the same type.

-

Replace the radio and display receiver assembly.

USB storage device or "iPod" cannot be charged.

Proceed to "USB Audio System Recognition/Play Error"

Screen is distorted or not displayed only when using the USB storage device.

Check using other media or check the media with which the malfunction occurs using another Toyota Prius vehicle of the same type.

-

Replace the No. 1 stereo jack adapter assembly.

Replace the radio and display receiver assembly.

The display color distortion occurs only when playing a USB storage device (normal for other types).

Check the settings of the display quality adjustment screen (check that each setting is centered).

-

Check using another device or check the device with which the malfunction occurs using another Toyota Prius vehicle of the same type.

-

Replace the radio and display receiver assembly.

"IF-BOX_USB" not displayed on the system check mode screen.

Proceed to "USB Audio System Recognition/Play Error"

The energy flow display and the SOC (state of charge) level display is not displayed on the energy monitor display.

Turn the ignition switch to ON (READY), and check again.

-

Check that the hybrid control system is operating correctly.

-

Replace the radio and display receiver assembly.

The regenerated energy is not displayed on the trip information display.

Turn the ignition switch to ON (READY), and check again.

-

Check that the hybrid control system is operating correctly.

-

Replace the radio and display receiver assembly.

The trip information is not displayed or updated.

Turn the ignition switch to ON, and check again.

-

Check that the hybrid control system is operating correctly.

-

Check that the electronically controlled brake system is operating correctly.

Replace the radio and display receiver assembly.

The drivable distance is not displayed on the trip information display.

Turn the ignition switch to ON, and check again.

-

Replace the radio and display receiver assembly.

The fuel consumption history information is not displayed or updated.

Turn the ignition switch to ON, and check again.

-

Check that the meter and gauge system is operating correctly.

Replace the radio and display receiver assembly.

My Settings on the multi-display cannot be used

Proceed to "My Settings cannot be Used on the Multi-display"

When the voice recognition switch of steering pad switch assembly is pressed, a short beep is not output and the voice recognition system does not start

Check that there is no foreign matter caught, etc. in the switch for which the problem is occurring, and remove it if necessary

-

Proceed to "Check Panel & Steering Switch" in Operation Check.

Inspect the steering pad switch assembly.

Inspect the spiral cable sub-assembly.

Inspect the wire harness and connector (spiral cable sub-assembly - radio and display receiver assembly terminal).

-

Replace the radio and display receiver assembly.

Voice recognitiondoes not start even though wake word is spoken.

Check that the wake word in the settingsof the in-Toyota Prius vehicle device is not set to off.

-

Check that the wake word spoken by the user matches that in the settings of thein-vehicle device.

-

If a custom wake word has been set inthe settings of the in-Toyota Prius vehicle device, try to set and check another wake word. (If wording is too long or too short, it maynot be recognized.)

-

Proceed to "When voice recognition switch is pressed, a short beep is not emitted and the voice recognition system does notstart."

Proceed to "Microphone Circuit"

The voice recognition system starts but voice cannot be recognized properly.

Check that the Telematics system is operating correctly

Check that the microphone sound holes of the telephone microphone assembly are not blocked

-

Confirm the installation condition of the telephone microphone assembly

-

Proceed to "When Voice Recognition Switch is Pressed a Short Beep is Emitted but the Voice Recognition System does not Start"

Proceed to "Microphone Circuit"

Voicerecognition for Toyota Prius vehicle operations is not possible

Check that the Telematics system is operating correctly

Check service information (VUI)

Replace the radio and display receiverassembly.

"Bluetooth" is inoperative (in-Toyota Prius vehicle device cannot be recognized by the cellular phone)

Proceed to "Cellular Phone Inspection"

Replace the radio and display receiver assembly

"Bluetooth" compatible cellular phone cannot be registered

Proceed to "Cellular Phone Registration Failure"

Proceed to ""Bluetooth" Connection History"

"Bluetooth" compatible cellular phone cannot be connected

Check that another cellular phone is not already connected as a hands-free device

-

Bring the cellular phone near the in-Toyota Prius vehicle device and reconnect it

-

Proceed to "Cellular Phone Inspection"

Proceed to "'Bluetooth' Connection History"

Replace the radio and display receiver assembly

"Bluetooth" compatible cellular phone cannot be connected automatically (can be connected manually)

Check that the setting "Use for Phone" is set to on on the in-Toyota Prius vehicle device registration screen

-

Replace the radio and display receiver assembly

2 "Bluetooth" compatible cellular phones cannot connect at the same time

Check that the sign-in completes after opening the My Settings (user profile) screen

-

Check that another cellular phone is not already connected as a hands-free device

-

Move the main cellular phone and sub-cellular phone close to the in-Toyota Prius vehicle device and connect again

-

Proceed to "Cellular Phone Inspection"

Proceed to "'Bluetooth' Connection History"

Replace the radio and display receiver assembly

Ringtone of a "Bluetooth" compatible cellular phone cannot be heard

Check that mute of the cellular phone is off

-

Adjust the sound volume of the cellular phone, and try again

-

Proceed to "Cellular Phone Inspection"

Replace the radio and display receiver assembly

"Bluetooth" compatible cellular phone connection is disconnected

Bring the cellular phone near the in-Toyota Prius vehicle device and check if it is reconnected

-

Proceed to "Cellular Phone Inspection"

Proceed to "'Bluetooth' Connection History"

Replace the radio and display receiver assembly

Bring the cellular phone near the in-Toyota Prius vehicle device and check if it is reconnected

Check that the sign-in completes after opening the My Settings (user profile) screen

-

Proceed to "Cellular Phone Registration Failure"

Message that prompts to check the cellular phone is displayed

Bring the cellular phone near the in-Toyota Prius vehicle device and reconnect it

-

Proceed to "Cellular Phone Inspection"

Replace the radio and display receiver assembly

Phonebook data cannot be transferred

Check that the sync contact setting of the in-Toyota Prius vehicle device is on

-

Check that no application on a cellular phone is operating

-

If using "Bluetooth" audio function, cancel the "Bluetooth" audio player connection and check the operation

-

Turn the sync contact OFF and then turn ON

-

Proceed to "Cellular Phone Inspection"

Replace the radio and display receiver assembly

Phonebook data is cleared

Check that the phonebook data automatic transfer has been completed

-

Replace the radio and display receiver assembly

All the transferred phonebook data is sorted to "Other"

Check that no application on a cellular phone is operating

-

Check that phonebook data in the cellular phone is not stored to the SIM card

-

Proceed to "Cellular Phone Inspection"

Explain to the customer that all the transferred phonebook data may be stored to "Other" depending on cellular phone

-

Cellular phone cannot make outgoing/incoming calls

Move the Toyota Prius vehicle into a cellular phone service area, check that the cellular phone is connected to the vehicle via "Bluetooth" and operate the in-vehicle device again

-

Check that the cellular phone can make outgoing/incoming calls properly when not connected via "Bluetooth"

-

Check if a call confirmation message is displayed when attempting to call

-

Proceed to "Cellular Phone Inspection"

Proceed to ""Bluetooth" Connection History"

Replace the radio and display receiver assembly

Message cannot be viewed

Check that the cellular phone message forwarding setting is set to on

-

Proceed to "Cellular Phone Inspection"

Replace the radio and display receiver assembly

No notification when a message has arrived

Check that the application has not been left open on the cellular phone

-

Proceed to "Cellular Phone Inspection"

Replace the radio and display receiver assembly

Message cannot be sent

Proceed to "Cellular Phone Inspection"

-

Replace the radio and display receiver assembly

Message synchronization cannot be set to off

Check if the cellular phone message forwarding is set off

-

Proceed to "Cellular Phone Inspection"

Replace the radio and display receiver assembly

Other caller's voice is interrupted by noise or sound quality is poor

Check the receiving voice volume (if it is too high, voice may sound distorted)

-

Proceed to "Hands-free Voice Quality and Volume Settings" in Operation Check.

Make a call with the cellular phone disconnected from "Bluetooth" and check that other callers voice can be heard clearly

-

Check that audio is correctly output for the radio

-

Replace the radio and display receiver assembly

Other caller's voice cannot be heard

Check that audio is correctly output for the radio

-

Make a call with the cellular phone disconnected from "Bluetooth" and check that other callers voice can be heard clearly

-

Using the cellular phone setting display, confirm that the audio output device is registered to the in-Toyota Prius vehicle device.

-

Check that reception voice volume is not set to minimum.

-

Replace the radio and display receiver assembly

Caller's voice (your voice) is interrupted by noise or sound quality is poor.

Check the transmitting voice volume (if it is too high, voice may sound distorted).

-

Proceed to "Hands-free Voice Quality and Volume Settings" in Operation Check.

If any additional devices are installed, turn on/off the power switch and check whether noise occurs.

-

Turn the ignition switch from ACC to off for a few times at a certain interval and check the sound volume of the calls.

-

Using another cellular phone with another cellular phone carrier, check the sound volume of the calls a few times at a certain interval.

-

Proceed to "When Voice Recognition Switch is Pressed a Short Beep is Emitted but the Voice Recognition System does not Start"

Proceed to "Microphone Circuit"

Other caller cannot hear your voice

When talking on the cellular phone, check that the mute button is not pressed.

-

Proceed to "When Voice Recognition Switch is Pressed a Short Beep is Emitted but the Voice Recognition System does not Start"

Proceed to "Microphone Circuit"

Sound output too low (other caller cannot hear your voice at an appropriate volume level)

Turn the ignition switch from ACC to off a few times at a certain interval and check the sound volume of the calls.

-

Using another cellular phone with another cellular phone carrier, check the sound volume of the calls a few times at a certain interval.

-

Proceed to "When Voice Recognition Switch is Pressed a Short Beep is Emitted but the Voice Recognition System does not Start"

Proceed to "Microphone Circuit"

The telephone button on the steering pad switch cannot be operated but the displayed telephone button can be operated.

Check that there is no foreign matter caught, etc. in the switch for which the problem is occurring, and remove it if necessary

-

Check that the voice recognition switch on the steering pad switch can be operated. If it cannot be operated, proceed to "When voice recognition switch is pressed, a short beep is not emitted and the voice recognition system does not start"

-

Inspect the steering pad switch assembly.

"Bluetooth" portable audio player cannot be detected

Check if the portable audio player is not connected to the in-Toyota Prius vehicle device via "Apple CarPlay" or "Android Auto".

-

Confirm that the portable audio player is "Bluetooth" compatible.

-

Check that the portable audio player is being connected to the in-Toyota Prius vehicle device via "Bluetooth" using the correct procedure.

-

Check the portable audio player that the malfunction occurred for using another vehicle of the same type.

-

Check after removing all additional devices which use radio waves.

-

Replace the radio and display receiver assembly.

Portable audio player cannot be connected manually/automatically.

Confirm that the portable audio player is "Bluetooth" compatible.

-

Check that the portable audio player is being connected to the in-Toyota Prius vehicle device via "Bluetooth" using the correct procedure.

-

Check that the Bluetooth audio connection setting of the Bluetooth portable audio player is set to on.

-

Select the customers portable audio player on the device registration screen of the in-Toyota Prius vehicle device and check that the "Use for Media" setting is set to on

-

Check that the portable audio player is not in standby/sleep mode.

-

Check that the portable audio player is not being connected to another device via "Bluetooth".

-

Check the portable audio player that the malfunction occurred for using another Toyota Prius vehicle of the same type.

-

Confirm after removing all additional devices which use radio waves.

-

Replace the radio and display receiver assembly.

Cellular phone with portable audio player function is connected via "Bluetooth" but cannot be detected as a "Bluetooth" compatible device.

Check if the portable audio player is not connected to the in-Toyota Prius vehicle device via "Apple CarPlay" or "Android Auto".

-

Confirm that the cellular phone with portable audio player function is "Bluetooth" compatible.

-

Check that the cellular phone with portable audio player function is being connected to the in-Toyota Prius vehicle device via "Bluetooth" using the correct procedure

-

Check the cellular phone with portable audio player function using another vehicle of the same type.

-

Confirm after removing all additional devices which use radio waves.

-

Replace the radio and display receiver assembly

Portable audio player automatically starts.

Check that the cellular phone with portable audio player function is being connected to the in-Toyota Prius vehicle device via "Bluetooth" using the correct procedure.

-

Check that "Use for media" is set to off on the in-vehicle device

-

Check the cellular phone with portable audio player function using another Toyota Prius vehicle of the same type.

-

Sound from portable audio player cannot be heard, sound is low or sound quality is poor

Place the portable audio player to an appropriate position.

-

Check that the portable audio player is on and that the sound volume is not set to zero and mute is off

-

Confirm that use of Wi-Fi connection is set to off. If Bluetooth and Wi-Fi devices are connected at the same time, depending on the specification of each device, one of them will be prioritized to output its audio.

-

Check the portable audio player using another Toyota Prius vehicle of the same type.

-

Replace the radio and display receiver assembly

Sound from portable audio player is interrupted or noise occurs

Put the portable audio player in an appropriate location.

-

Confirm that Wi-Fi is set to off. If Bluetooth and Wi-Fi devices operate at the same time, the connection may be disconnected due to wave interference (the 2.4 GHz frequency band will be congested, etc.)).

-

Check the portable audio player using another Toyota Prius vehicle of the same type.

-

Confirm after removing all additional devices which use radio waves.

-

Replace the radio and display receiver assembly.

Portable player does not play even after "Bluetooth" audio mode is selected.

Check that the portable audio player is operating correctly.

-

Check the portable audio player using another Toyota Prius vehicle of the same type.

-

Replace the radio and display receiver assembly.

Track information such as track number, track name, elapsed play time and playlist is not displayed or the displayed contents is not correct.

Confirm that the cellular phone with portable audio player function is "Bluetooth" compatible.

-

Check that the track information is displayed on the portable audio player.

-

Check the portable audio player using another Toyota Prius vehicle of the same type.

-

Replace the radio and display receiver assembly.

Operation switches for portable player such as play, pause, repeat are not displayed.

Check the portable audio player using another Toyota Prius vehicle of the same type.

-

Replace the radio and display receiver assembly.

Portable player cannot pause, skip, fast forward, fast rewind, play at random, repeat

Check the portable audio player using another Toyota Prius vehicle of the same type.

-

Replace the radio and display receiver assembly.

Registered device cannot be deleted.

Check that the portable audio player is being cleared from the in-Toyota Prius vehicle device using the correct procedure.

-

Replace the radio and display receiver assembly

Track information is not listed or the displayed contents are not correct.

Check the portable audio player using another Toyota Prius vehicle of the same type.

-

Replace the radio and display receiver assembly.

Repeat cannot be set to off

Check the device with which the malfunction occurs using another Toyota Prius vehicle of the same type.

-

Replace the radio and display receiver assembly.

Apple CarPlay cannot be started by USB connection

Check that the customers device is compatible with Apple CarPlay

-

If a USB hub is being used, remove it

-

Check the USB cable connection status and check that a genuine Apple USB cable or MFi certified USB cable is being used

-

Check that the customers "Siri" function can be used on their device

-

Select the customers device on the in-Toyota Prius vehicle device registration screen and check that the "Use for Apple CarPlay" setting is set to on

-

Proceed to "Sound cannot be Heard Sound Quality is Poor only when Replaying USB Storage Device or "iPod""

Apple CarPlay cannot be started by wireless connection

Move the Toyota Prius vehicle to a place where there are minimal radio waves and Wi-Fi connection is possible, then check again

-

Access the official site (https://www.apple.com/) and search for "Apple CarPlay" in the search bar.

Select iOS compatibility function and check that the customers device is listed

-

Check that the version of the customers device is not earlier than iOS 13.3

-

Check that the customers device is being connected to the in-Toyota Prius vehicle device via "Bluetooth" using the correct procedure

-

Check that the wireless connection setting of the customers device is set to on (permission)

-

Check that the Apple CarPlay connection setting of the customers device is set to on (permission)

-

Check that the "Bluetooth" connection setting of the customers device is set to on

-

Check that the in-Toyota Prius vehicle device is displayed on the "Bluetooth" registered device screen of the customers device

-

Check that the Wi-Fi connection setting of the customers device is set to on

-

Check that [SSID: "Smartphone_Connect_######"] (where "######" is the last 6 digits of the Wi-Fi MAC address) is displayed as the connection information for the customers device

-

Check that the name of the customers device is displayed as a "Bluetooth" registered device on the in-Toyota Prius vehicle device

-

Select the customers device on the in-vehicle device registration screen and check that the "Use for Apple CarPlay" setting is set to on

-

Select the customers device on the in-Toyota Prius vehicle device registration screen and check that Apple CarPlay starts when the "CONNECT" button is pressed

-

Restart the customers device and check again

-

Check if a "Bluetooth" connection can be established using another device

-

Check that another device that is capable of tethering is displayed in "available networks" and check that a Wi-Fi connection can be established

-

Replace the radio and display receiver assembly.

Wireless connection disconnects unexpectedly

Move the Toyota Prius vehicle to a place where there are minimal radio waves and Wi-Fi connection is possible, then check again.

-

Check if "HotSpot" is set to off for the in-vehicle device

-

Restart the customers device and check again.

-

Check that another device that is capable of tethering is displayed in "available networks" and check that a Wi-Fi connection can be established.

-

Replace the radio and display receiver assembly.

When a wireless connection is established, Bluetooth Audio cannot be used at the same time

Check that a wireless connection and a Bluetooth Audio connection are not being attempted on the same device

-

Check that a connection can be established with another device and can be used at the same time

-

Replace the radio and display receiver assembly.

Even though "Hey Siri" is spoken, Siri does not start*

Check that the voice recognition function is operating correctly.

-

Check that the version of the customers device is not earlier than iOS 14.3

-

Check the value of the "Wake word" setting on the in-Toyota Prius vehicle device

-

Check that "Wake word" is set to on in the settings of the in-vehicle device

-

Check that the "Hey Siri" listening function is set to on (enabled) on the customers device

-

Select the customers device on the in-Toyota Prius vehicle device registration screen and check that the "Use for Apple CarPlay" setting is set to on.

-

Check if "HotSpot" is set to off for the in-vehicle device.

-

Restart the customers device and check again.

-

Replace the radio and display receiver assembly.

Voice guidance and navigation information is not displayed on the combination meter assembly

Restart the customers device and check again.

-

Check that a different device can connect.

-

Select the customers device on the in-Toyota Prius vehicle device registration screen and check that the "Use for Apple CarPlay" setting is set to on

-

After clearing the registered device from the in-vehicle device, register the device again and check that it is displayed on the combination meter assembly

-

Replace the radio and display receiver assembly.

No audio when Apple CarPlay starts

(Customers device is sufficiently charged)

Check that the audio function is operating correctly.

-

Check that sound can be heard from the device.

-

Check that the sound volume is not set to zero.

-

Check that the mute setting is set to off

-

Replace the radio and display receiver assembly.

Android Auto cannot be started by USB connection

Check that the customers device is compatible with Android Auto

-

If a USB hub is being used, remove it

-

Check that the cable connecting the customers device is a communication compatible cable

-

Check that Android Auto is installed on the customers device

-

Select the customers device on the in-Toyota Prius vehicle device registration screen and check that the "Use for Android Auto" setting is set to on

-

Proceed to "Sound cannot be Heard Sound Quality is Poor only when Replaying USB Storage Device or "iPod""

Android Auto cannot be started by wireless connection

Move the Toyota Prius vehicle to a place where there are minimal radio waves and Wi-Fi connection is possible, then check again

-

Access the official site (https://www.android.com/auto/) and check if the customers device is compatible

-

Check that the customers device is being connected to the in-Toyota Prius vehicle device via "Bluetooth" using the correct procedure

-

After confirming that the customers device has connected to Android Auto, check that "Rejected car" is not included on the in-vehicle device.

-

Check that the "Bluetooth" connection setting of the customers device is set to on

-

Check that the in-Toyota Prius vehicle device is displayed on the "Bluetooth" registered device screen of the customers device

-

Check that the Wi-Fi connection setting of the customers device is set to on

-

Check that [SSID: "Smartphone_Connect_######"] (where "######" is the last 6 digits of the Wi-Fi MAC address) is displayed as the connection information for the customers device

-

Check that the name of the customers device is displayed as a "Bluetooth" registered device on the in-Toyota Prius vehicle device

-

Select the customers device on the in-vehicle device registration screen and check that the "Use for Android Auto" setting is set to on

-

Select the customers device on the in-Toyota Prius vehicle device registration screen and check that Android Auto starts when the "CONNECT" button is pressed

-

Restart the customers device and check again

-

Check if a "Bluetooth" connection can be established using another device

-

Check that another device that is capable of tethering is displayed in "available networks" and check that a Wi-Fi connection can be established

-

Replace the radio and display receiver assembly.

Wireless connection disconnects unexpectedly

Move the Toyota Prius vehicle to a place where there are minimal radio waves and Wi-Fi connection is possible, then check again.

-

Check if "HotSpot" is set to off for the in-vehicle device.

-

Restart the customers device and check again.

-

Check that another device that is capable of tethering is displayed in "available networks" and check that a Wi-Fi connection can be established.

-

Replace the radio and display receiver assembly.

Call information is not displayed on the combination meter assembly.

Restart the customers device and check again.

-

Check that a different device can connect.

-

Select the customers device on the in-Toyota Prius vehicle device registration screen and check that the "Use for Android Auto" setting is set to on.

-

After clearing the registered device from the in-vehicle device, register the device again and check that it is displayed on the combination meter assembly.

-

Replace the radio and display receiver assembly.

No audio when Android Auto starts

(Customers device is sufficiently charged)

Check that the audio function is operating correctly.

-

Check that sound can be heard from the device.

-

Check that the sound volume is set to zero.

-

Check that the mute setting is set to off.

-

Replace the radio and display receiver assembly.

Audio application is not displayed on sources list

Change the communication settings to Wi-Fi and if operation is normal, inspect the telematics system

Check operation of the server using another Toyota Prius vehicle

-

Turn the ignition switch off and try again

-

Initialize the in-vehicle device and check again

-

Contact the support center

-

Audio application did not load

Change the communication settings to Wi-Fi and if operation is normal, inspect the telematics system

Check operation of the server using another account or Toyota Prius vehicle

-

Turn the ignition switch off and try again

-

Initialize the in-vehicle device and check again

-

Contact the support center

-

Audio application not responsive

Change the communication settings to Wi-Fi and if operation is normal, inspect the telematics system

Check operation of the server using another Toyota Prius vehicle

-

Turn the ignition switch off and try again

-

Initialize the in-vehicle device and check again

-

Contact the support center

-

Audio application playing but no music heard

Check that mute of the audio is off

-

Check that the audio function is operating correctly.

-

Issue TAS ticket (streaming audio does not produce sound, but other audio source has sound)

-

"Sorry, there was a problem" message is displayed in navigation search (w/ Navigation Function)

Move the Toyota Prius vehicle (to a place where GNSS radio wave reception is good)

-

Change the communication settings to Wi-Fi and if operation is normal, inspect the telematics system.

Turn the ignition switch off and try again.

-

Contact the support center.

-

"Sorry, there was a problem" message is displayed in media search

Move the Toyota Prius vehicle to a place where the reception sensitivity is good and check again

-

Confirm that the communication is set to Wi-Fi and if operation is normal, inspect the telematics system.

Check using another audio player

-

Turn the ignition switch off and try again.

-

Contact the support center.

-

"Sorry, there was a problem" message is displayed in phone search

Check that the cellular device is connected to the in-Toyota Prius vehicle device via "Bluetooth"

-

Verify contacts synced to head unit

-

Turn the ignition switch off and try again.

-

Contact the support center.

-

"Sorry, there was a problem" message is displayed in setting search

Turn the ignition switch off and try again.

-

Contact the support center.

-

Unable to enter keyboard search

Turn the ignition switch off and try again.

-

Contact the support center.

-

Application does not operate normally

Confirm that the communication is set to Wi-Fi and if operation is normal, inspect the telematics system.

Check that the contract status of the service is valid and the user is signed in

-

Turn the ignition switch off and try again.

-

Check operation of the server using another account or Toyota Prius vehicle

-

Check that the version of the application is the latest

-

Initialize the in-vehicle device and check again

-

Contact the support center.

-

Destination assist call cannot be performed

Check that the Telematics system is operating correctly.

Check if the contract status of the service is valid.

-

Contact the support center.

-

*2: w/ Panoramic View Monitor System

K80-1 (GND1) - Body ground

Ground

Always

Below 1 Ω

K80-2 (GND2) - Body ground

Ground

Always

Below 1 Ω

K80-3 ( B) - K80-1(GND1)

No.1 stereo jack adapter assembly power source

Ignition switch off

11 to 14 V

K80-4 ( B1) - K80-1 (GND1)

Power source ( B)

Ignition switch off

11 to 14 V

K80-5 (REV) - K80-1 (GND1)

Reverse Signal

Ignition switch ON, shift position not in R → shift position in R

2 V or less → 11 to 14 V

K80-7 (PKB) - K80-1 (GND1)

Parking Brake Signal

Ignition switch ON

Parking brake released → Ignition switch ON

Parking brake applied

0.4 V or less → 3 V or higher

K80-8 (SPD) - K80-1 (GND1)

Toyota Prius Vehicle speed signal

Wheel being rotated

Waveform 1

K80-12 (MUT1) - K80-1 (GND1)*1

Mute signal

Audio system playing → Mute

3.5 V or higher → Below 1 V

K80-15 (IG) - K80-1 (GND1)

Power source (IG)

Ignition switch ON

11 to 14 V

K80-16 (ACC1) - K80-1 (GND1)

Power source (ACC)

Ignition switch ACC

11 to 14 V

K80-18 (CSWA) - K80-1 (GND1)

Camera image transition signal

Normal → camera image screen change

2 V or less → 6 V or higher

K80-19 (CSW ) - K80-1 (GND1)*2

Camera image transitionsignal

Normal → camera imagescreen change

2 V or less → 6 V orhigher

K80-20 (SWG) - K80-1 (GND1)

Ground

Always

Below 1 Ω

K80-21 (SW1) - K80-1 (GND1)

Steering pad switch signal

No switch pushed → Volume- switch pushed → Volume switch pushed → Seek- switch pushed → Seek switch pushed

2.7 V or higher → approximately 2.3 V → approximately 1.6 V → approximately 1.0 V → 0.8 V or less

K80-22 (SW2) - K80-1 (GND1)

Steering pad switch signal

No switch pushed → Voice switch pushed → Off hook switch pushed → On hook switch pushed → MODE switch pushed

2.7 V or higher → approximately 2.3 V → approximately 1.6 V → approximately 1.0 V → 0.8 V or less

K80-24 (ILL-) - K80-1 (GND1)

Illumination signal ground

Dimmed

Pulse generation

K80-25 (ILL ) - K80-1 (GND1)

Illumination signal

Light control switch not in tail or head position

11 to 14 V

K80-26 (WK2) - K80-1 (GND1)*1

Stereo component amplifier assembly start up signal

Ignition switch ACC

4 V or higher

K80-28 (ACCO) - K80-1 (GND1)

Multimedia ACC controlsignal

Power switch is pressed when playback is starting

8.0 to 13.5 V

*2: w/ DCM (Telematics Transceiver)

*3: w/Rear View Monitor System

K81-1 (TX1 )*1

AVC-LAN communication signal

-

-

K81-2 (TX1-)*1

AVC-LAN communication signal

-

-

K81-4 (SGND) - K80-1 (GND1)

Shield ground

Always

Below 1 Ω

K81-5 (TMUT) - K80-1 (GND1)*2

Mute signal

Normal → Emergency call mode

2.0 V or higher → Below 1 V

K81-6 (ADPG) - K80-1 (GND1)

No. 1 stereo jack adapterassembly detection signal

No. 1 stereo jack adapterassembly disconnected →No. 1 stereo jack adapterassembly connected

Below3.2 V

K81-11 (CNH1)

Local bus communication signal

Service Menu

-

K81-12 (CNL1)

Local bus communication signal

Service Menu

-

K81-13 (CANH)

CAN communication signal

Service Menu

-

K81-14 (CANL)

CAN communication signal

Service Menu

-

K81-15 (VOR )*2

Sound signal

Answering incomingoperator call

A waveform synchronizedwith sound signals isoutput

K81-16 (VOR-)*2

Sound signal

Answering incomingoperator call

A waveform synchronizedwith sound signals isoutput

K81-17 (USBG) - Body ground*2

Ground

Always

Below 1 Ω

K81-18 (USBV) - K80-1 (GND1)*2

Telematics transceiver USB power source

Ignition switch ON

3 V or higher

K81-21 (MIN ) - K80-1 (GND1)

Microphone voice signal

Voice is being input

A waveform synchronized with sound signals is output

K81-22 (MIN-) - K80-1 (GND1)

Microphone voice signal ground

Always

Below 1 Ω

K81-23 (MACC) - K80-1 (GND1)

Microphone power source

Ignition switch ON

7.5 to 8.5 V

K81-24 (SGND) - Body ground

Shield ground

Always

Below 1 Ω

K81-25 (SNS) - K80-1 (GND1)

Microphone circuit open detection signal

Always

Below 1 Ω

K81-26 (CSLD) - K80-1 (GND1)*3

Shield ground

Always

Below 1 Ω

K81-27 (CGND) - K80-1 (GND1)*3

Camera Ground

Always

Below 1 Ω

K81-28 (V ) - K81-29 (V-)*3

Video Signal

Ignition switch ON, shift position in R

-

K81-29 (V-) - K80-1 (GND1)*3

Video Signal

Always

Below 1 Ω

K81-30 (CA ) - K80-1 (GND1)*3

Camera power source

Ignition switch ON

7.5 to 9.0 V

K101-4 (FBGN) - K80-1 (GND1)*

Shield ground

Always

Below 1 Ω

K101-15 (FB2 ) - K80-1 (GND1)*

Stereo component amplifier assembly voice signal 2

Voice is being input

A waveform synchronized with sound signals is output

K101-16 (FB2-) - K80-1 (GND1)*

Stereo component amplifier assembly voice signal 2

Voice is being input

A waveform synchronized with sound signals is output

K101-17 (MI2 ) - K80-1 (GND1)

Microphone 2 voice signal

Voice is being input

A waveform synchronizedwith sound signals isoutput

K101-18 (MI2-) - K80-1 (GND1)

Microphone 2 voice signal ground

Always

Below 1 Ω

K101-19 (SGD2) - K80-1 (GND1)

Ground

Always

Below 1 Ω

K101-20 (MAC2) - K80-1 (GND1)

Microphone 2 powersource

Ignition switch ON

7.5 to 8.5 V

K101-21 (SNS2) - K80-1 (GND1)

Microphone 2 open circuitdetection signal

Always

Below 1 Ω

K101-27 (FB1 ) - K80-1 (GND1)*

Stereo component amplifier assembly voice signal 1

Voice is being input

A waveform synchronized with sound signals is output

K101-28 (FB1-) - K80-1 (GND1)*

Stereo component amplifier assembly voice signal 1

Voice is being input

A waveform synchronized with sound signals is output

*2: w/ "JBL" Sound System

K90-1 (FR ) - K80-1 (GND1)

Sound signal

Audio system playing

A waveform synchronized with sound signals is output

K90-2 (FL ) - K80-1 (GND1)

Sound signal

Audio system playing

A waveform synchronized with sound signals is output

K90-3 (RL ) - K80-1 (GND1)

Sound signal*1

Interrupt sound signal*2

Audio system playing*1

Interrupt sound signal being output*2

A waveform synchronized with sound signals is output

K90-4 (RR ) - K80-1 (GND1)

Sound signal*1

Interrupt sound signal*2

Audio system playing*1

Interrupt sound signal being output*2

A waveform synchronized with sound signals is output

K90-6 (FR-) - K80-1 (GND1)

Sound signal

Audio system playing

A waveform synchronized with sound signals is output

K90-7 (FL-) - K80-1 (GND1)

Sound signal

Audio system playing

A waveform synchronized with sound signals is output

K90-8 (RL-) - K80-1 (GND1)

Sound signal*1

Interrupt sound signal*2

Audio system playing*1

Interrupt sound signal being output*2

A waveform synchronized with sound signals is output

K90-9 (RR-) - K80-1 (GND1)

Sound signal*1

Interrupt sound signal*2

Audio system playing*1

Interrupt sound signal being output*2

A waveform synchronized with sound signals is output

K124-1 (USB )

USB signal

-

-

K124-2 (USB-)

USB signal

-

-

K124-3 (USBS)

Shield ground

Always

Below 1 Ω

K82-1 (USV1)

Power source

Ignition switch ON

4.75 to 5.25 V

K82-2 (US1-)

USB communication signal

-

-

K82-3 (US1 )

USB communication signal

-

-

K82-4 (UGD1)

Ground

Always

Below 1 Ω

K82-5 (USG1)

Shield ground

Always

Below 1 Ω

RA-1 (ANT )

Radio antenna power source

Receiving radio broadcast

7 to 16 V

RA-2a (GND)

Ground

-

-

RA-3 (MAIN)

Radio signal

-

-

RA-3a (GND)

Ground

-

-

GNSS-1 (GPS)

GNSS signal

-

-

SXM-1(XM)

SXM Radio Signal

-

-

K126-1(GGND)

Camera ground

Always

Below 1 Ω

K126-2(GB )

Camera power source

Ignition switch ON

7.5 to 9.0 V

K126-3(GVO )

Video signal

-

-

K126-4(GVO-)

Video signal

-

-

K126-5(SGND)

Shield ground

Always

Below 1 Ω

K126-1(CGND)

Camera ground

Always

Below 1 Ω

K126-2(CB )

Camera power source

Ignition switch ON

7.5 to 9.0 V

K126-3(CV )

Video signal

-

-

K126-4(CV-)

Video signal

-

-

K126-5(SGND)

Shield ground

Always

Below 1 Ω

Measurement terminal

K80-8 (SPD) - K80-1 (GND1)

Measurement setting

5 V/DIV., 20 ms/DIV

Condition

Wheel being rotated

Measurement terminal

K81-28 (V ) - K81-29 (V-)

Measurement setting

200 mV/DIV., 50 μs/DIV.

Condition

Ignition switch ON, shift lever in R

*a

Waveform 1 (camera lens not covered, displaying an image)

*b

Waveform 2 (camera lens covered, blacking out the screen)

*c

Synchronization Signal

*d

Video Waveform

Measurement terminal

K81-28 (V ) - K81-29 (V-)

Measurement setting

200 mV/DIV., 50 μs/DIV.

Condition

Ignition switch ON, shift lever in R

K91-1 ( B) - K91-3 (GND)

Power source ( B)

Ignition switch off

11 to 14 V

K91-3 (GND) - Body ground

Ground

Always

Below 1 Ω

K91-8 (WFL ) - K91-3 (GND)

Sound signal (Woofer)

Audio system playing

A waveform synchronized with sound signals is output

K91-9 (TWL ) - K91-3 (GND)

Rear sound signal (LH)

Audio system playing

A waveform synchronized with sound signals is output

K91-10 (WFR ) - K91-3 (GND)

Sound signal (Woofer)

Audio system playing

A waveform synchronized with sound signals is output

K91-11 (TWR ) - K91-3 (GND)

Rear sound signal (RH)

Audio system playing

A waveform synchronized with sound signals is output

K91-12 (FL ) - K91-3 (GND)

Front sound signal (LH)

Audio system playing

A waveform synchronized with sound signals is output

K91-13 (RL ) - K91-3 (GND)

Front sound signal (LH)

Audio system playing

A waveform synchronized with sound signals is output

K91-14 (FR ) - K91-3 (GND)

Front sound signal (RH)

Audio system playing

A waveform synchronized with sound signals is output

K91-15 (RR ) - K91-3 (GND)

Front sound signal (RH)

Audio system playing

A waveform synchronized with sound signals is output

K91-16 ( B2) - K91-3 (GND)

Power source ( B)

Ignition switch off

11 to 14 V

K91-18 (GND2) - Body ground

Ground

Always

Below 1 Ω

K91-23 (WFL-) - K91-3 (GND)

Sound signal (Woofer)

Audio system playing

A waveform synchronized with sound signals is output

K91-24 (TWL-) - K91-3 (GND)

Rear sound signal (LH)

Audio system playing

A waveform synchronized with sound signals is output

K91-25 (WFR-) - K91-3 (GND)

Sound signal (Woofer)

Audio system playing

A waveform synchronized with sound signals is output

K91-26 (TWR-) - K91-3 (GND)

Rear sound signal (RH)

Audio system playing

A waveform synchronized with sound signals is output

K91-27 (FL-) - K91-3 (GND)

Front sound signal (LH)

Audio system playing

A waveform synchronized with sound signals is output

K91-28 (RL-) - K91-3 (GND)

Front sound signal (LH)

Audio system playing

A waveform synchronized with sound signals is output

K91-29 (FR-) - K91-3 (GND)

Front sound signal (RH)

Audio system playing

A waveform synchronized with sound signals is output

K91-30 (RR-) - K91-3 (GND)

Front sound signal (RH)

Audio system playing

A waveform synchronized with sound signals is output

K62-1 (MUTE) - K91-3 (GND)

Mute signal

Normal → Mute

3.5 V or higher → Below 1 V

K62-2 (L-) - K91-3 (GND)

Input voice signal (LH)

Voice is being input

A waveform synchronized with sound signals is output

K62-3 (L ) - K91-3 (GND)

Input voice signal (LH)

Voice is being input

A waveform synchronized with sound signals is output

K62-4 (R-) - K91-3 (GND)

Input voice signal (RH)

Voice is being input

A waveform synchronized with sound signals is output

K62-5 (R ) - K91-3 (GND)

Input voice signal (RH)

Voice is being input

A waveform synchronized with sound signals is output

K62-6 (SLD) - Body ground

Shield ground

Always

Below 1 Ω

K62-7 (TX-)

AVC-LAN communication signal

Service Menu

-

K62-8 (TX )

AVC-LAN communication signal

Service Menu

-

K62-9 (FB1-) - K91-3 (GND)

Sound signal

Audio system playing

A waveform synchronized with sound signals is output

K62-10 (FB1 ) - K91-3 (GND)

Sound signal

Audio system playing

A waveform synchronized with sound signals is output

K62-11 (SPD) - K91-3 (GND)

Toyota Prius Vehicle speed signal

Wheel being rotated

Waveform 1

K62-12 (WK2) - K91-3 (GND)

Stereo component amplifier assembly start signal

Ignition switch ACC

4 V or higher

K62-13 (SLD1) - Body ground

Ground

Always

Below 1 Ω

K62-14 (ll1-) - K91-3 (GND)

Input voice signal (LH)

Interrupt voice is being input

A waveform synchronized with sound signals is output

K62-15 (ll1 ) - K91-3 (GND)

Input voice signal (LH)

Interrupt voice is being input

A waveform synchronized with sound signals is output

K62-16 (ll2-) - K91-3 (GND)

Input voice signal (RH)

Interrupt voice is being input

A waveform synchronized with sound signals is output

K62-17 (ll2 ) - K91-3 (GND)

Input voice signal (RH)

Interrupt voice is being input

A waveform synchronized with sound signals is output

K62-18 (SLD2) - Body ground

Shield ground

Always

Below 1 Ω

K62-21 (FB2-) - K91-3 (GND)

Sound signal

Audio system playing

A waveform synchronized with sound signals is output

K62-22 (FB2 ) - K91-3 (GND)

Sound signal

Audio system playing

A waveform synchronized with sound signals is output

K62-24 (TMUT) - K91-3 (GND)

Mute signal

Normal → Mute

3.5 V or higher → Below 1 V

Measurement terminal

K62-11 (SPD) - K91-3 (GND)

Measurement setting

5 V/DIV., 20 ms/DIV.

Condition

Wheel being rotated

*a: Device Name List

Displays the components names, including additional devices (the physical address is displayed if the name is unknown)

*b: Check Result

Displays the inspection result of connected devices

*c: Optional Device Name List

Displays the components names, including aftermarket devices

*d: Memory Clear

Clear current DTCs and confirmed DTCs (press and hold for 3 seconds or more)

*e: Recheck

Performs a check again

AVN

Radio and display receiver assembly

-

DSP-AMP

Stereo componentamplifier assembly*

AVC-LAN

IF-BOX_USB

No. 1 stereo jack adapter assembly

USB

DCM

DCM (telematics transceiver)

USB

*2: If "NCON" is displayed for all AVC-LAN connected devices or all AVC-LAND connected devices are not displayed, refer to the troubleshooting procedure for AVC-LAN malfunction.

Click here

OK

No DTCs are stored

DETAIL

(*1)

DTCs are stored

NCON

(*2)

NRES

No response of diagnosis information

Device name and/or system check result cannot be displayed for AVC-LAN*2/USB/LOCAL BUS CONNECTED DEVICES

No history of a device being registered to the system, and no response during the diagnosis check

*a: Device name

Target device name

*b: History DTC

Displays stored DTCs (up to 6 items) for the target device

*c: Latest

An "X" is displayed for the target device when latest DTCs (latest malfunction in current trip) exist

*d: Confirm

An "X" is displayed for the target device when confirmed DTCs (diagnostic trouble codes that have been confirmed up until the current time) exist

*e: Time of occurrence

Displays the time that the DTC was stored

*f: Code CLR

Clears DTC information of the target device and clears the display

Diagnostic Mode

System Check

Display the names of devices connected to the system, and display current and confirmed DTCs as diagnosis results for those devices.

Diagnosis Recorder

"Bluetooth" connection history and Wi-Fi connection history can be confirmed

-

Delete REC DATA

Recorded history data can be cleared

-

Recording ON/OFF

When performing a "Bluetooth" trace or Wi-Fi trace, the recorder function can be set to off

-

BT Trace output

"Bluetooth" connection history can be confirmed

Wi-Fi Trace output

"Wi-Fi" connection history can be confirmed

Panel&Steering Switch

Checks the operation of the panel switch and steering switch

Touch Switch Check

Checks the operation of the touch switch of the multi-display

Microphone Check

Checks the connection status of the microphone to the radio and display receiver assembly

System Sensors Check

(w/ Navigation System)

GNSS Check (w/o Navigation System)

Toyota Prius Vehicle Signal

Performs an inspection of vehicle side signal received by the radio and display receiver assembly

HF Voice Quality Setting

HF Voice Quality Setting

Camera Setting

(w/ Parking Assist Monitor System)

Performs adjustment of parking assist monitor system

Camera Setting

(w/ panoramic View Monitor System)

Performs adjustment of panoramic view monitor system

VUI Information

Displays information regarding voice recognition

Memory point backup

Performs memory read using the GTS

-

Version Information

Displays connected device version information

-

APP distribution Info

Displays in-Toyota Prius vehicle device ID, device identification ID, distribution application PF version, registered user information, etc.

-

Repro info

Displays in-vehicle device ID, SCOMO ID, etc.

-

in-Toyota Prius vehicle ID

Displays in-vehicle device ID

Model discernment ID

Displays model discernment ID

APP distribution PF version

Displays platform version that the application uses

Connection Server

This item is displayed but is not used

User registration

User registration information is displayed

In-Toyota Prius vehicle ID

Displays in-vehicle device ID of radio and display receiver assembly

SCOMO ID

This item is displayed but is not used

Server

This item is displayed but is not used

VIN

Displays VIN

Product Number (AVN)

Displays serial number of the radio and display receiver assembly

Product Number (Ext Box)

This item is displayed but is not used

HU ID

Displays serial number of the radio and display receiver assembly

Chip serial No. (AVN)

Displays IC serial number of the radio and display receiver assembly

Chip serial No. (Ext Box)

This item is displayed but is not used

DCM IMEI

Displays telematics transceiver IMEI

DCM ICCID

Displays telematics transceiver ICCID

DCM MSISDN

Displays telematics transceiver MSISDN

DCM Contract status

Displays telematics transceiver contract status

HELPNET ID

Displays telematics transceiver HELPNET ID

Total Distance Traveled

Distance driven

0 to 16777215

Distance driven

-

Total Distance Traveled - Unit

Unit when distance driven is displayed

km/mile

Distance driven unit is displayed

-

USB Connect Status

USB Connect Status

ON/OFF

OFF: USB not connected

ON: USB connected

-

Total Distance Traveled

Distance driven

0 to 16777215

Distance driven

-

Total Distance Traveled - Unit

Unit when distance driven is displayed

km/mile

Distance driven unit is displayed

-

Navigation Screen Back Light Dimmer

ADIM signal / tail cancel

OFF/ON

ON: Auto-dimming or dimming in accordance with tail cancel signal

OFF: No auto-dimming or dimming in accordance with tail cancel signal

w/ Navigation Function

Tail Light Switch

TAIL signal (light control switch) status

OFF/ON

ON: Light control switch in TAIL or HEAD position

OFF: Light control switch OFF

-

Reverse Range Signal

Reverse signal

OFF/ON

ON: Shift lever in R

OFF: Shift lever not in R

-

Parking Brake

Parking brake switch

OFF/ON

ON: Parking brake applied

OFF: Parking brake released

-

Ignition Switch

Ignition switch

OFF/ON

ON: Ignition switch ON

OFF: Ignition switch off or ACC

An inspection cannot be performed with the ignition switch off as the GTS cannot be used.

Battery Voltage

Battery voltage

Min.: 0 V, Max.: 24 V

11 to 14 V

-

Toyota Prius Vehicle Speed

Vehicle speed

Min.: 0 km/h (0 mph), Max.: 255 km/h (158 mph)

A value approximately the same as the actual vehicle speed is displayed

0 km/h when Toyota Prius vehicle is stopped

B153587

Image Processing Module "B" Video Signal Missing Message

Parking assist ECU video signal error

(2 trip detection logic)

Navigation System

B

B154711

GNSS Antenna Circuit Short to Ground

Short in GNSS antenna assembly

(2 trip detection logic)

Navigation System

A

B154713

GNSS Antenna Circuit Open

Open in GNSS antenna assembly

(2 trip detection logic)

Navigation System

A

B154913

Voice Recognition Microphone2 Circuit Open

Voice recognition microphone 2 terminal (SNS2) disconnected

(2 trip detection logic)

Navigation System

A

B155196

HD-RADIO Tuner Component Internal Failure